Privacy Policy

Privacy Policy

Your Personal Data:

What we need

Vision Stoves & Fireplaces will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information.

This does however include:

Name
Email
Phone
Company name

Why we need it

We need to know your basic personal data in order to provide you with notice writing and analysis services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

The web forms will collect the information upon submission, we then use this information in order to contact yourself as per your request.

If the nature of your enquiry is to obtain a quote then we also store your information in our CRM system in order to follow up and provide the best service we can.

Consent to collect this data is obtained at the point of data submission via a checkbox at the contact form.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

We would however like to use your name and email address to inform you of our future offers and similar products. This information is not shared with third purposes and you can unsubscribe at any time via phone or email.

Upon sign up to our newsletter you will receive an additional email to double opt-in to ensure that you are happy to receive correspondence from us

Do you transfer data outside the European Economic Area (EEA)?

We do not transfer any data outside of the EEA.

How long we keep it

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please contact via the details are the end of the policy if you wish to have you details destroyed.

What are your rights?

If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact Vision Stoves & Fireplaces who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

How to get in touch with us?

If you would like to contact our Data Controller then please contact Nick Read using the details below.

Vision Stoves & Fireplaces

Innsworth Technology Park Ltd, Innsworth Ln, Innsworth, Gloucester GL3 1DL

visionstovesandfireplaces@outlook.com

07867 930404

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the http://www.allaboutcookies.org/.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

The Cookies We Set

Strictly Necessary Cookies

The strictly necessary cookies that are set on our website are used in order to help the website function and enhance user experience.

The navigation of the website is improved around our website and this allows users to returns to pages that they have previously visited. These cookies are deleted once you leave the website.

Functionality Cookies

We set a cookie to remember your choice for the cookie notice. Administrators users of the website will also receive a cookie to remember their current session on the website once they have logged in.

Performance Cookies

‘Cookies’ are used to provide Vision Stoves & Fireplaces with statistics on visitors to the website and their behaviour whilst browsing. This provides us with the necessary data to further improve our website and make improvements, if required. All data provided is anonymised, we cannot identify anyone as an individual. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore, it is recommended that you do not disable cookies.

Disabling cookies using your web browser

Safari

Go to the Safari menu.
Click on the Preferences.
Click the ‘Security’ tab.
Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+

Click on ‘Tools’ in the menu bar
Click on ‘Options…’
Click on ‘Privacy’ Tab in the top section
From the drop down box select ‘Use custom setting for history’
Untick the box that says ‘Accept Cookies From sites’
Click OK and Close the screen.

Internet Explorer 7.0+

Click on ‘Tools’ in the menu bar
Click on ‘Options’
Click on ‘Privacy’ Tab on top section
Click on the ‘Advanced” button
Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
Click OK and Close the screen.

Google Chrome 8.0+

Click to ‘Tools Menu’
Click on ‘Options’
Click on ‘Under the Bonnet’
Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’
Close the screen.

More Information